Office of Constituent Concerns

Housing Authority of the Birmingham District Office of Constituent Services was launched as a way to creatively and efficiently manage, track, report, and mediate any outstanding community and client concerns, especially those regarding fair housing. The office also serves as a spokesperson for the agency to ensure the basic rights of committed persons; provide information regarding the department’s vision, mission, current policies, procedures, and programs; solicit the public’s input and facilitate communication within the department and with other groups as appropriate; meet with community leaders and attend public meetings to discuss issues and concerns; and speak for the department in resolving problems to effectively restore community confidence in the agency.